If the book received is not the book that has been ordered or if the book received is damaged then user need to initiate return of the book within 24 hrs of receiving the book by mail. In that case the damaged product will be changed with a new one and the wrong product will be changed by the correct product within 10 days.
If the user accidentally placed an order and wants to cancel it, they can easily cancel it from “My Account” Section. however if the item is already shipped, user will not be able to cancel it, in the following case user needs to call on this number(8335013868) and cancel the order.
For prepaid order if the user have paid the money and then wants to cancel the order, user will get the whole amount that he/she had paid (including delivery charge) if the item is not already shipped.
If the order is already shipped then user wants to cancel the order(who have already paid) the order value excluding the delivery charge will be reimbursed.